Fit4Duty Pty Ltd complies with The National Privacy Principles established by the Privacy Act 1988. Your privacy is important to us and it is necessary that you understand how we collect, use and disclose your personal and sensitive information.
Type of Personal Information Held
Personal and sensitive information collected by Fit4Duty Pty Ltd includes, but is not limited to: Information provided by you:
- Name, date of birth, your Employer and the location that you are working at;
- Medications (prescribed or not prescribed) which you might provide;
- We may also request to sight a form of photo identification to verify your identity (such as a drivers licence – information contained on this identification would not be stored);
Information provided by a third party:
- Information in relation to incidents in the workplace where we have been requested to provide services following such an incident;
Type of Personal Information Held
Personal and sensitive information is collected directly from you when you complete any of our forms including drug & alcohol testing forms (“Drug & Alcohol Test – Chain of Custody Form”) in addition to any associated documentation (such as separate Medication Declaration forms and notes taken in a diary). Personal and sensitive information will also be collected when:
- we receive any complaint from or about you as part of the conduct of our duties;
- we receive any information about a workplace accident in which you are involved;
- we receive any information about any insurance investigation, litigation, registration or professional disciplinary matter, criminal matter, inquest or inquiry in which you are involved; or
- you provide us with any additional information about yourself.
Purposes for which we hold personal information
We primarily hold your personal information to conduct the specific tasks in which we are engaged (which can include the conduct of drug & alcohol testing or provision of testing equipment). This can involve communicating/ forwarding that information (together with samples provided) to a nominated Laboratory who may be required to analyse results from screening tests conducted by our company. Due care would be taken to protect this sensitive information (by both Fit4Duty and the Laboratory). This information is also recorded in an electronic database held by our company; however access to this database is restricted (through password protection) to selected employees of Fit4Duty Pty Ltd. This database produces reports which are password protected and are used for statistical analysis and reporting to the organisation that has engaged our services for the specific tasks conducted.
If you do not give us the information we seek
We may be limited in our ability to conduct our duties and accordingly we would need to communicate this to the nominated supervisor (or company representative) to whom we report (and/or the relevant available manager).
We may disclose your personal and sensitive information to your employer (and/ or host company in the event that you are a contractor) including the results from any initial screening works and/or laboratory testing for the purpose for which it is primarily held.
We will not otherwise disclose any of your personal information without your consent except where we are under a legal duty to do so, including circumstances where we are under a lawful duty of care to disclose information.
We contract out a number of services from time to time. Our contractors may see some of your personal information. Typically, our contractors would include Information Technology support technicians and database designers.
Subject to some exemptions that are set out in the National Privacy Principles, you can gain access to the personal information that we hold about you.
We do refuse access if it would interfere with the privacy rights of other persons or if it breaches any confidentiality that attaches to that information. We make every effort to keep any personal information up to date and accurate. If you require access to any personal information that we hold on you, wish to notify us of any change, modification or correction or would like us to delete your personal information from our records, please contact our Privacy Officer on 07 3286 9063 or email to email@example.com.
You will need to be in a position to verify your identity and we might impose a moderate charge in providing access. Our Privacy Officer will discuss this with you. You should also anticipate that it may take a little time to process your application for access as there may be a need to retrieve information from storage and review information in order to determine what information may be provided.
Inquiries and Complaints
If you have a privacy concern please contact our Privacy Officer at:
Fit4Duty Pty Ltd
PO Box 1304
Cleveland QLD 4163
Phone: 07 3286 9063
Fax: 07 3821 0521
When you notify the Privacy Officer of a possible complaint a “Privacy Complaint Form” will be forwarded to you to complete and return. The Privacy Officer will reply to you within 14 days of receiving the completed form with the response to the complaint.
You can also make complaints to the Office of the Federal Privacy Commissioner. We will make every effort to resolve any complaints that you may have as quickly as possible.
All reasonable care has been taken to ensure that your personal and sensitive information is stored in a safe and secure manner. A private, accredited, secure record storage company has been engaged to store records on our behalf.
Our Internet Website
"Fit4Duty" is a business unit of Fit4Duty Pty Ltd (ABN 72 093 458 774).
© Copyright 2012 Fit4Duty Pty Ltd